SAFETY4ME 360◦

Patient Safety Experience Management

Our Community

Platform for Patient Engagement on Patient Safety

Education on Patient Safety
Turning patients and families part of the healthcare team.

Content created using a very
simple language to teach all
publics how they can help to
prevent medical errors.

Communication channel
Letting patients and families express their fears and concerns.

A real time messaging system
connecting patients with their
healthcare team.

Patients review on Patient Safety
Learning from patients their perception about safety.

A review system that generates
The Patient Safety Perception Index
PSPI of your institution.

Events

Listen to patients to transform health care.

We are a multidisciplinary team connected by the mission to promote Patient centered care

Mensageira

A plataforma disponibiliza uma mensageria para que o paciente possa se comunicar com a gestão do hospital em tempo real – é a ouvidoria em tempo real.

Quer testar a mensageria para os seus pacientes?

Messaging system

The platform provides a messaging system for patients to contact with the hospital managers real time – it is the real-time ombudsman.

Do you want to test the messaging system with your patients?

NPS-S e IPSP

Utilizamos o NPS-S para mensurar a percepção dos pacientes e seus familiares quanto a execução das 6 metas nacionais de segurança do paciente.

A consolidação das medidas de NPS-S das 6 metas geram o IPSP, o Índice de Percepção em Segurança do Paciente

NPS – S

Net Promoter Score da Segurança do Paciente

IPSP

Índice de Percepção em Segurança do Paciente

NPS-S and IPSP

NPS-S is a tool to measure patient perception regarding the team compliance of the 6 international patient safety goals.
The consolidation of the 6 NPS-S measurements generates the PSPI, the Patient Safety Perception Index.

NPS – S

Net Promoter Score for Patient Safety

PSPI

Patient Safety Perception Index

Pesquisa

Pesquisa de experiência do paciente após o atendimento

Quer uma pesquisa customizada para os seus pacientes?

HCAHPS – Patient experience survey

HCAHPS – Patient experience survey

Do you want to learn more about SAFETY4ME?

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