SAFETY4ME 360◦

Patient Safety Experience Management

1

Education for Patient Safety
(vídeos and podcasts)

Our Community

Platform for Patient Engagement on Patient Safety

Education on Patient Safety
Turning patients and families part of the healthcare team.

Content created using a very
simple language to teach all
publics how they can help to
prevent medical errors.

Communication channel
Letting patients and families express their fears and concerns.

A real time messaging system
connecting patients with their
healthcare team.

Patients review on Patient Safety
Learning from patients their perception about safety.

A review system that generates
The Patient Safety Perception Index
PSPI of your institution.

Events

Listen to patients to transform health care.

We are a multidisciplinary team connected by the mission to promote Patient centered care

Mensageira

A plataforma disponibiliza uma mensageria para que o paciente possa se comunicar com a gestão do hospital em tempo real – é a ouvidoria em tempo real.

Quer testar a mensageria para os seus pacientes?

Messaging system

The platform provides a messaging system for patients to contact with the hospital managers real time – it is the real-time ombudsman.

Do you want to test the messaging system with your patients?

NPS-S e IPSP

Utilizamos o NPS-S para mensurar a percepção dos pacientes e seus familiares quanto a execução das 6 metas nacionais de segurança do paciente.

A consolidação das medidas de NPS-S das 6 metas geram o IPSP, o Índice de Percepção em Segurança do Paciente

NPS – S

Net Promoter Score da Segurança do Paciente

IPSP

Índice de Percepção em Segurança do Paciente

NPS-S and IPSP

NPS-S is a tool to measure patient perception regarding the team compliance of the 6 international patient safety goals.
The consolidation of the 6 NPS-S measurements generates the PSPI, the Patient Safety Perception Index.

NPS – S

Net Promoter Score for Patient Safety

PSPI

Patient Safety Perception Index

Pesquisa

Pesquisa de experiência do paciente após o atendimento

Quer uma pesquisa customizada para os seus pacientes?

HCAHPS – Patient experience survey

HCAHPS – Patient experience survey

Do you want to learn more about SAFETY4ME?

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